Software taken over in 2021 and looked after since
Its publisher entrusts us with improving, hosting and monitoring it.
Reference
A client case
A publisher of regulatory compliance software
Since 2021, we have looked after the software its customers use, and the servers that host it. We took it over while it was already in service, and have handled its maintenance and improvements ever since.
- Client since
- 2021: more than five years in our care
- Starting point
- Software in service, whose code, access and servers had to be taken over
- Entrusted to Deepy
- The software its customers use and its hosting
- Handled continuously
- Maintenance, improvements, monitoring and backups
- Plan
- Relais L
Work done
What we have done since the takeover
Access and servers
We took over the technical access and the passwords, then the management of the servers that host the software.
The code
The software’s code was spread across some twenty projects. We merged them into one, which makes maintenance simpler and lowers the risk of error with each change.
Reliability
Two months after the takeover, we replaced an unstable component with open-source software.
Security
We set up automatic backups, monitoring of the software’s availability and two-factor authentication for users.
Improvements
We modernised the front end in stages and deliver new features regularly.
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