Relais S to keep things running
From €1,400 a month, excl. VAT
- Best suited to
- Stable software with no changes planned
- What the plan includes
- Security updates, verified backups, monitoring and fixes
Deepy Relais provides the technical leadership of your software and handles its maintenance, improvements, hosting and security, within a fixed monthly fee.
Role
An outsourced CTO, also called a fractional CTO, provides a company’s technical leadership without being on its payroll. They advise the owner on priorities, decide technical matters and make sure the software runs properly.
This arrangement suits small businesses and SMEs whose business depends on their software, without justifying a full-time technical director. An in-house technical director is justified when your software keeps a team busy full time.
Scope
Technical leadership and its delivery, by the same team.
Every request receives written advice before it is carried out, and priorities are reviewed with you every quarter.
Security updates, verified backups, monitoring and fixes.
One improvement a month or one project a quarter, depending on the plan.
We manage the hosting, the releases, the monitoring and the alerts.
We follow up the work of your other IT suppliers and handle with them any incident that affects your software.
Each month you receive a written report of the work carried out, our recommendations and the points awaiting your decision.
Plans
From €1,400 a month, excl. VAT
From €2,800 a month, excl. VAT
From €5,000 a month, excl. VAT
Relais XL, on requestFor a need beyond Relais L: scope and price quoted on request.
The amount depends on how many pieces of software you have, their condition, how critical they are to your business and the options you choose, such as on-call cover in the evening and at weekends. It is confirmed after the takeover audit.
Questions
A project agency is paid to deliver; running the software afterwards belongs to another contract, when there is one.
An outsourced CTO stays in place after delivery: they maintain the software, advise on priorities and report every month.
Yes. The takeover starts with an inventory of logins and access, and ends with a first report.
The takeover starts with an audit, with its scope and price agreed before it starts: 4 days, from €2,000 excl. VAT, for Relais S; 10 days, from €5,000 excl. VAT, for Relais M and Relais L. It is billed separately from the plan.
You remain the owner of the code, the domain name and the hosting accounts throughout the contract. We can manage them on your behalf, and everything is handed back to you when the service ends.
Call
A consultant talks with you for 20 minutes by video call, free of charge. You describe your software and your priorities; the consultant gives you an opinion, whether or not you go further.